Call us:
07799175108Privacy Policy
At DRC Auto Sales, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether it’s through our website, at our dealership, or during any communication with our team.
1. Information We Collect
We may collect personal information from you when you:
- Visit our website
- Make an enquiry or request a test drive
- Purchase a vehicle or service from us
- Sign up for our newsletter or promotions
- Interact with us via social media or other communication channels
The information we collect may include, but is not limited to:
- Personal details: Full name, address, phone number, email address
- Vehicle information: Vehicle preferences, specifications, and trade-in details
- Payment information: Credit/debit card details, bank account information
- Financial details: Information related to any finance or credit applications
- Communication records: Notes or correspondence with our team
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your vehicle purchase, service requests, and finance applications
- To provide you with the best customer service and respond to your enquiries
- To improve our website, products, and services based on your feedback
- To send you promotional offers, updates, and information about products or services you may be interested in
- To comply with legal and regulatory requirements
3. How We Protect Your Information
We take the protection of your personal data seriously. We implement a range of security measures to ensure that your data is stored safely, including encryption, secure servers, and strict access control policies.
We also ensure that any third parties we work with (such as finance providers or delivery partners) follow adequate security measures to protect your personal information.
4. Sharing Your Information
We may share your personal data with trusted third-party partners when necessary to fulfill your requests or provide our services. This may include:
- Financial institutions or credit agencies to process finance applications
- Service providers, such as transport or repair companies, to fulfill orders
- Regulatory bodies to comply with legal obligations
We will never sell or lease your personal information to third parties for marketing purposes.
5. Your Rights
You have the right to:
- Access any personal information we hold about you
- Request that we correct or update any inaccurate or incomplete information
- Ask us to delete your personal data (subject to any legal or contractual obligations we may have)
- Withdraw your consent to receive marketing communications at any time
To exercise any of these rights, please contact us at the details provided below.
6. Cookies
Our website may use cookies to enhance your user experience. Cookies are small text files placed on your device that allow us to remember your preferences and track website usage. You can adjust your browser settings to reject cookies, but this may affect the functionality of certain features on our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all interactions with us, starting from the date of publication.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:
Address
84 Cullingham Road Ipswich Suffolk IP1 2EG
office@drcautosales.co.uk
Phone
07799175108
By engaging with DRC Auto Sales, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your personal information as described.
